CUSTOM COOKIE FAQS

How far in advance should I book my order? 

This is my most frequently asked question and hard to answer. Truth is, if you want cookies for your event please order as far ahead as possible, I have customers who order months ahead! I suggest at least 2-3 weeks (if I am not already booked). 
I am a one woman show and can only handle a certain number of orders. Please keep in mind that cookies take at least 3-4 days to prepare (longer if I have a busy week). 

Is there a minimum order? 

Full Size Cookies - One dozen minimum in any increments
Mini Cookies - Two dozen minimum ( order in one dozen increments)

Can I order last minute cookies? 

If I have availability I will try to accommodate you but keep in mind that decorated sugar cookies take 3-4 days to make (at least). Also, there is RUSH FEE of $15 for orders placed less than 2 weeks out from the due date. NO exceptions.

Can I freeze my cookies? 

YES! All cookies come heat sealed. Place heat sealed cookies in a ziplock bag or container, take out the evening before you'd like to eat them and don't open until fully defrosted (good as new)!

Do you make Gluten-Free Cookies?

Yes, but not for Celiac. My space is small and cross contamination may occur.

Are you Nut Free? 

I go to great lengths to ensure that ALL of my products are nut free but I do not work in a nut free kitchen.  I take every precaution so it is at the discretion of the customer. I can not be held responsible. 

Do I do characters or realistic image cookies? 

I really try not to, they aren't my area of strength 

Refunds / Cancellations

There is a deposit to hold the date. In order to receive your deposit (less transactions fees) back you must cancel 2 full weeks prior to the cookie due date. Cancellations may be made up until 1 full week prior to the due date of the cookies but you will forfeit your deposit during that time.